The disability travel market is often viewed through the perspective of legal compliance but overlooked as a real opportunity for airlines, hotels, destinations, and other travel companies.
Statistics are scarce, but according to a study commissioned in 2015 by the Open Doors Organization, adults with disabilities in the U.S. spend $17.3 billion a year on leisure and business travel. Over the two years before the study, 26 million adults with disabilities took 73 million trips.
On this episode of the Skift podcast, we’re talking about the legal and technological changes that have made travel more accessible, the opportunities that the industry has been missing, and what ground is still left to cover.
Also with us via Skype is Brett Heising, CEO of brettapproved.com, a travel and entertainment review site for users with physical disabilities or mobility impairment. Through a travel agency partnership, the site also provides bookings and trip coordination.
They join Skift podcast host Hannah Sampson and reporter Andrew Sheivachman.
Anyone who has traveled has likely found — or at least searched for — a room on Booking.com.
The site has more than a million accommodations to choose from in more than 93,000 destinations across the globe. It’s the largest and most important brand in Priceline Group, and we were happy to have CEO Gillian Tans on stage at the Skift Global Forum in September.
She joined for a follow-up conversation backstage in the Skift Take Studio to talk about last-minute behavior, direct bookings, advertising, new search methods, and more.
Tans spoke to Skift contributing writer Jeremy Kressman.
This mini-episode is one of several conversations we’re bringing you from backstage at the Skift Global Forum. The Skift Take Studio Series is presented by Mastercard, a payments technology company that is enabling loyalty, security and data solutions for the global travel industry.
They spoke to Skift contributing writer Jeremy Kressman and editor and podcast host Hannah Sampson.
This is one of several conversations we’re bringing you from backstage at the Skift Global Forum. The Skift Take Studio Series is presented by Mastercard, a payments technology company that is enabling loyalty, security and data solutions for the global travel industry.