How New York City Tourism Changes the City

Here at Skift in Manhattan, the sound of hotel construction is our daily soundtrack.

The city has seen the number of visitors increase 67 percent since 2000 — it topped 60 million last year — and Manhattan alone added 121 hotels since 2010. Brooklyn added 42. Another 15,000 hotel rooms are expected over the next five years, according to travel research firm STR.

Like we did last year for a massive story on Iceland overtourism, we decided to take a look at New York City’s growth in visitors and hotels, the role that gentrification plays, the new ways that visitors are experiencing the city, and what kind of growth is sustainable. Read the New York City story here.

On this episode of the Skift podcast, we’re talking about how New York City tourism is changing — and how tourism is changing the city itself. Our guest is Andrew Sheivachman, the Skift reporter who wrote both the Iceland and New York City stories.

Along with Andrew, we’re hearing from some of his interviews with the people who are in the middle of New York City’s tourism scene, including Kathy Duffy, New York market director of public relations for Marriott InternationalChris Heywood, senior vice president of global communications at NYC & Company; Kristin Lamoureux, associate dean of the NYU School of Professional Studies Tisch Center for Hospitality and Tourism; Adele Gutman, vice president of sales, revenue, and marketing at the Library Hotel CollectionAndrew Mason, founder of Detour; and Nick Gray, founder of Museum Hack.

 

 

 

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Iceland and the Perils of Overtourism

Iceland is in the midst of a tourist boom that has seen visitation increase about 264 percent between 2010 and 2015.

Last year, nearly 1.3 million foreign tourists visited the country, and tourism has become the tiny country’s top industry. But the influx of tourists is also bringing concerns about the environment, infrastructure, housing, and the impact on residents’ quality of life.

Skift sent reporter Andrew Sheivachman to Iceland to explore how this overtourism has affected the country over the last several years. He spent nearly a week interviewing more than a dozen tourism leaders and produced a 12,000-word deep dive on the issue.

On today’s episode of the Skift podcast, we’re talking about how Iceland became a hot tourist spot, the tiny country’s complicated relationship with its visitors, and how the problems of overtourism can be solved.

Along with Andrew, who joins editor and podcast host Hannah Sampson, we’re hearing from some of his interviews with the people who are dealing with the tourism surge, including Grímur Sæmundsson, CEO of the Blue Lagoon spa and chairman of the Icelandic Travel Industry AssociationÓlöf Ýrr Atladóttir, director general of the Icelandic Tourist Board; Sölvi Melax, founder of the car-sharing company Cario; Skúli Mogensen, the CEO of low-cost carrier Wow Air; and Fridrik Palsson, owner of the boutique Hotel Rangá in Hella.

 

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