Kayak co-founder Paul English used to devote his focus to helping travelers plan and book their own trips online. These days, the serial entrepreneur is trying to provide users with a lot more one-on-one help. His latest startup Lola Travel is a travel agency messaging app meant to give travelers a way to book trips without doing their own legwork. At the Skift Global Forum in September, English spoke about artificial intelligence, … Continue reading Lola CEO on Why Messaging Matters